Starfish Consulting

Starfish Consultants

Merle Armstrong

Merle Armstrong - Merle has successfully led the implementation of business change in a variety of industries across the private and public sector. With a background in operations, organisational change management, information technology and process improvement, the extent of Merle’s experience supports her holistic approach to business change.

Merle gained valuable experience in setting up a new operational business unit during a client engagement where a national transcription service was established. Merle has gained significant international experience in South Africa, New Zealand, Australia, Singapore, China and Japan. Leading assignments with multi-cultural and multi-lingual teams has provided Merle with a keen appreciation of the importance of team dynamics and communication at all levels.

With a style that combines a consultative approach underpinned by a ‘can do’ attitude, Merle is able to lead change in complex environments to a successful conclusion. Merle has both the theoretical understanding, and pragmatic approach necessary to provide excellent project, programme and change management capability.

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Email: merle.armstrong@starfishconsulting.co.nz

Sila Auvaa

Sila Auvaa - Sila is a consultant in business process improvement, organisational change and project management. He is responsible for delivering enterprise-class projects that enable strategic outcomes. Sila has over 12 years experience in the financial services industry, working primarily to develop and implement projects and programmes in business process improvement, organisational change and quality standardisation.

Since joining Starfish, Sila has worked in the electricity utilities sector supporting a business change project. Prior to joining Starfish, Sila spent 12 years working in the financial services and insurance industry in New Zealand as a client services manager, client relationship manager, quality manager, account advisor and communications consultant to customers in the Banking and Financial Services sectors.

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Email: sila.auvaa@starfishconsulting.co.nz

Alan Barrett

Alan Barrett - Alan is a Senior Starfish Consultant heading up the whole value chain and strategic procurement solution for Starfish. Alan has more than 20 years senior management experience.

Alan is a highly motivated, strategically driven but commercially focused manager with superior operating and analytical ability. Alan is skilled in defining, implementing and managing value chain solutions for both government and non government agencies. His background in consulting, operations and information technology brings a unique skill set to clients. Alan’s hybrid career has enabled him to effectively communicate across all parts of an organisation from the boardroom to the operating staff. He has in fact managed every major function of the value chain and delivered large IT projects.

Alan was a senior manager for Ernst & Young leading their supply solution for New Zealand. Prior to this, Alan ran his own supply chain consultancy company after having spent nine years in Fonterra’s consumer business, latterly as the Group Information Officer. Evidence of his capability and value can be judged by Fonterra who asked him to travel, with his family, from the United Kingdom to New Zealand to help them in defining their international supply chain solution and then in choosing their partner vendors.

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Email: alan.barrett@starfishconsulting.co.nz

Don Baskerville

Don Baskerville - Don is a Starfish senior consultant responsible for delivery of a diverse range of business transformation services to customers. Don possesses over 35 years experience in the financial services industry, working at executive management levels since 1994.

In the last year, Don has worked in the Government sector supporting major change programmes in the health sector as well as implementing standard project management documentation into a major New Zealand corporate. Prior to joining Starfish, Don spent seven years as an independent consultant and several years working in the financial services sector. Don’s customers include the welfare, health, emergency services, science, telecommunications and agricultural sectors.

Don is also active as chair of a $100m pension fund and has interests in business incubation, organic agriculture and farmers’ markets.

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Email: don.baskerville@starfishconsulting.co.nz

 Jim Begg

Jim Begg - Jim is a Starfish Associate responsible for developing emergency response planning and security and revenue protection systems.

Jim has over 35 years experience in the police and the commercial environment, working primarily with commercial companies and government agencies.

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Email: Jim.begg@starfishconsulting.co.nz

Duncan Blaikie

Duncan Blaikie - Duncan is a Starfish senior information systems consultant responsible for delivering enterprise-class information systems management services. Duncan possesses over 25 years experience in the IT industry, working primarily with IT management, software and infrastructure delivery engagements since 1982. He has successfully managed several multi-million dollar value projects and developed enduring business relationships with key customers.

Since joining Starfish, Duncan has worked in the Government sector on change management, IS strategic planning and project management assignments. Prior to joining Starfish, Duncan was a senior manager with a global service provider and spent eight years leading their engagement in a high‑profile energy company. Duncan’s experience includes working with businesses in Government, energy, telecommunications, banking and insurance sectors.

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Email: duncan.blaikie@starfishconsulting.co.nz

Vanessa Chee

Vanessa Chee - Vanessa is a Starfish management consultant who specialises in providing project co ordination services across large and complex information systems projects and programmes. She has a results oriented and proactive approach to assignments and is successful in roles which take advantage of her adaptable skills set and strong communication and co-ordination skills. Vanessa has a particular interest in roles where technology changes are delivering tangible improvements and have a significant impact on business operations.

Vanessa’s experience in the IT industry has focused on working within infrastructure delivery projects and programmes since her return to New Zealand in 2004. Vanessa specialises in providing project co-ordination services across large and complex programmes and has been involved with projects throughout the full project life cycle. She enjoys opportunities which take advantage of her adaptable skills set and require her to manage the dependencies and linkages across a number of workstreams.

Vanessa’s skill is being able to create order and structure in large and chaotic environments. The impact Vanessa makes on a project is considerable and has contributed to successful completion on time and within budget. Vanessa is highly capable of identifying and highlighting issues across a project and then backing that up by researching, analysing and finding solutions to address those problems.

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Email: vanessa.chee@starfishconsulting.co.nz

Crispin Garden-Webster

Crispin Garden-Webster - Crispin is a leading practitioner specialising in organisational development and capability. He has comprehensive skills in human resource strategy assessment, talent management and succession, recruitment process review, governance and results based management. Crispin possesses over 24 years experience spanning Defence, Private enterprise, Public Sector Reform and multilateral development work in Asia.

Crispin is a Starfish Senior Associate with a successful history of consulting across the private and public sectors as well as experience in Asia working with the Asian Development Bank in the Philippines, Indonesia and Pakistan on HR strategy, career development, civil service reform and private sector development. Prior to his consulting career, Crispin held positions as a senior human resources manager in the telecommunications industry and as the Director of the New Zealand Army Psychology Service.

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Email: crispin.garden-webster@starfishconsulting.co.nz

Tadek Gawor

Tadek Gawor - Tadek is a senior executive and a management consultant with more than 17 years experience in managing businesses, providing business and technology consulting and managing complex projects. He has worked in New Zealand, Australia, Asia and USA.

Since 1991, Tadek has held senior management roles, regularly reporting to executive management and boards of directors on strategic and tactical business issues. Previous roles have included General Manager, Commercial Manager, Business Development Manager and IT Manager.

As a Senior Manager in the Ernst & Young Business Consulting Group, Tadek managed strategic projects for clients in New Zealand and Asia. As a Principal Consultant with Silverline Technologies (previously Azimuth Consulting) he advised clients and managed projects in New Zealand, USA and Australia. His last role with Silverline was that of the General Manager (Asia Pacific Region). At Starfish, Tadek leads the Starfish Consultancy Practice.

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Email: tadek.gawor@starfishconsulting.co.nz

Wim Geerts

Wim Geerts - Wim is a Starfish senior consultant with more than 30 years managerial experience. His senior management and consulting experience is supported by his technical background and he has held senior management roles, including management of key projects in a wide range of business environments.

During the last 18 months, Wim has worked in the aviation sector managing the development and implementation of aviation safety related projects. Prior to joining Starfish, Wim spent several years as a senior consultant managing strategic projects in New Zealand and internationally. Within Starfish, Wim has developed the policies, methodologies and procedural support materials for the consulting practice.

Wim’s earlier career in the Netherlands was as an electronics engineer, analyst programmer, and relationship manager.

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Email: wim.geerts@starfishconsulting.co.nz

 Barry Mawer

Barry Mawer - Barry is a senior consultant with more than 30 years experience in the Information Technology industry in NZ and UK, providing consultancy services in NZ for Government, Public Service, Health Service, Telecommunications and in the UK for Local Government, Insurance, Banking and Retail.

He has extensive experience working with Public Sector organisations within New Zealand, most recently Archives New Zealand, Department of Labour and the Ministry of Justice.

He has experience of managing large and small systems integration and application development projects involving client and vendor staff and also of the selection, negotiation, contracting and management of product and services providers.  The wide experience of project management, project review and the procurement process has been gained from both sides of the client – vendor relationship.

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Email: barry.mawer@starfishconsulting.co.nz

 

Miranda Patrick

Miranda Patrick - Miranda is a qualified accountant (BCA, CA, CMA) with a strong background in implementing Activity Based Costing (ABC), Activity Based Management (ABM) and other financial systems within organisations for business decision making.  She has 15 years experience in costing, systems and project management, which has been gained from national and international assignments. 

She has undertaken the design, implementation and project management of numerous management information systems in a variety of organisations and industries. 

She has also had articles on ABC and ABM published in Accounting magazines in Australia and New Zealand. 

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Email: miranda.patrick@starfishconsulting.co.nz

 John Raffan

John Raffan - John is a Starfish Associate  with over 30 years of experience in the Information Technology industry including fifteen years in project management and general consulting, and ten years in senior management.  He has a broad background for advising on business and information technology solutions.

Prior to joining Starfish Consulting, John was the Manager Project Management at the Ministry of Social Development (MSD).  His project management group, while located within the Information Technology Group, was held up within the Ministry as an example of having good project management processes.  The State Services Commission recommended the Group’s methodologies and processes to other government agencies as an example of best practice.

Since joining Starfish Consulting he has been working at Telecom New Zealand using his extensive project management experience to complete Post Implementation Reviews on its strategic projects.

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Email:  john.raffan@starfishconsulting.co.nz

Catherine Sneyd

Catherine Sneyd - Catherine is a senior security and risk management consultant. She has over 10 years business experience, most of which has been in senior roles in the IT industry. Throughout her career, she has worked primarily with enterprise security and risk management, and IT&T policy and governance.

As a Starfish consultant, she has worked on security, risk management and process development projects for both government and private enterprise.

Prior to becoming a Starfish senior consultant, Catherine spent 16 months as the Chief Security Officer and Manager of the Enterprise Risk Management Group in the Welfare sector. Previously, she worked for over seven years in the telecommunications sector in IT&T security management, policy and project management roles.

Her earlier career was as an academic and writer and she has over 20 published novels to her credit.

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Email: catherine.sneyd@starfishconsulting.co.nz

Alan Vatble

Alan Vatble - Alan is a Starfish project management consultant responsible for architecting and delivering enterprise-class information systems projects. Alan possesses over eight years experience in the IT industry, working primarily with IT management, software and infrastructure delivery projects and programmes since 1999.

Prior to joining Starfish, Alan spent eight years working as a project management subject matter expert in a diverse set of engagements including infrastructure implementations; high maturity PMO support processes for production support environments; systems migration and vendor and SLA management. He has tailored project management methodologies including those used by SAB, BP, EDS and GM.

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Email: alan.vatble@starfishconsulting.co.nz

 

Kathryn Young - Kathryn is a Starfish Associate responsible for delivering enterprise-wide transformation services to support  major organisational changes.                               

She has over 35 years of wide ranging business experience including 20 years in the field of management consulting. Kathryn has led or participated in over 85 assignments in 13 countries covering New Zealand, Asia, the Middle East and the US. She has a proven track record of delivering successful projects to satisfied clients in the private, public and non-profit sectors and has a solid understanding of business, government and technology environments. Sectors in which she has provided consulting assistance include: energy, telecommunications, manufacturing, financial services, transport and FMG.

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Email: kathryn.young@starfishconsulting.co.nz

 

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