How we deliver

Starfish aims to be flexible and agile. We are capable of responding to requests at short notice.
We work with our clients to create common goals which generate a one team environment.

We deliver to our clients:

Experienced and capable people appropriate to each of the required services
A robust approach to service delivery and its management that will include:
o Resources that match our clients' culture and requirements
o Continuity of the supply of resources, ensuring the capability is available over the expected life time of the agreement
o Relationship and contract management using experienced personnel and both formal and informal communication
o A performance measurement framework that is designed to recognise and then deliver against agreed outcomes. This will be achieved through an agreed Service Level Agreement (SLA) and its management
o Quality assurance of all assignment deliverables.

The allocation of the most appropriate consultant is imperative to the maximum success of each assignment.

We place importance on being able to:

Engage quickly
Develop relationships
Understand needs
Deliver results.

Benefits to our clients:

Our clients benefit from Starfish providing these services because of our:

Knowledge of best practice
Proven methodologies
Team of experts in their field
Ability to transfer our knowledge and build internal capability
Value for money, high quality and low risk
Relationship management approach by both consultants and associates
Subject matter expertise in other areas such as carbon neutrality and security.